Cleaning And Disinfecting Your Home

Everyday Steps and Extra Steps When Someone Is Sick

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How to clean and disinfect

Illustration: hand cleaning with a paper towel

Wear disposable gloves to clean and disinfect.


  • Clean surfaces using soap and water.Practice routine cleaning of frequently touched surfaces.

High touch surfaces include:
Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.

Illustratio: hand cleaning a counter using spray bottle


  • Clean the area or item with soap and water or another detergent if it is dirty. Then, use a household disinfectant.
  • Recommend use ofEPA-registered household disinfectantexternal icon.
    Follow the instructions on the labelto ensure safe and effective use of the product.
    Many products recommend:
    • Keeping surface wet for a period of time (see product label)
    • Precautions such as wearing gloves and making sure you have good ventilation during use of the product.
  • Diluted household bleach solutions may also be usedif appropriate for the surface. Check to ensure the product is not past its expiration date. Unexpired household bleach will be effective against coronaviruses when properly diluted.
    Follow manufacturer’s instructionsfor application and proper ventilation. Never mix household bleach with ammonia or any other cleanser.
    Leave solutionon the surface forat least 1 minute
    To make a bleach solution, mix:
    • 5 tablespoons (1/3rd cup) bleach per gallon of water
    • 4 teaspoons bleach per quart of water
  • Alcohol solutions with at least 70% alcohol.

Illustration: soft surfaces - drapes, couch, pillows

Soft surfaces

For soft surfaces such ascarpeted floor, rugs, and drapes

  • Clean the surface using soap and wateror with cleaners appropriate for use on these surfaces.
  • Launder items(if possible) according to the manufacturer’s instructions.Use the warmest appropriate water setting and dry items completely.


  • Disinfect with an EPA-registered household disinfectant.These disinfectantsexternal iconmeet EPA’s criteria for use against COVID-19.

Follow manufacturer’s instruction for cleaning and dinfecting


For electronics, such astablets, touch screens, keyboards, and remote controls.

  • Consider putting awipeable coveron electronics
  • Followmanufacturer’s instructionfor cleaning and disinfecting
    • If no guidance, use alcohol-based wipes or sprays containing at least 70% alcohol. Dry surface thoroughly.

Illustration: washing machine displaying 'hot'


For clothing, towels, linens and other items

  • Launder items according to the manufacturer’s instructions. Use the warmest appropriate water setting and dry items completely.
  • Wear disposable gloveswhen handling dirty laundry from a person who is sick.
  • Dirty laundry from a person who is sickcan be washed with other people’s items.
  • Do not shake dirty laundry.
  • Clean anddisinfect clothes hampersaccording to guidance above for surfaces.
  • Remove gloves, andwash hands right away.

Illustration: washing hands

Clean hands often

  • Wash your hands oftenwith soap and water for 20 seconds.
    • Always wash immediately after removing gloves and after contact with a person who is sick.
  • Hand sanitizer:If soap and water are not readily available and hands are not visibly dirty, use a hand sanitizer that contains at least 60% alcohol. However, if hands are visibly dirty, always wash hands with soap and water.
  • Additional key times to clean handsinclude:
    • After blowing one’s nose, coughing, or sneezing
    • After using the restroom
    • Before eating or preparing food
    • After contact with animals or pets
    • Before and after providing routine care for another person who needs assistance (e.g. a child)
  • Avoid touchingyour eyes, nose, and mouth with unwashed hands.

When Someone is Sick

Keep separate bedroom and bathroom for sick person

Bedroom and Bathroom

Keepseparate bedroom and bathroom for a person who is sick(if possible)

  • The person who is sick should stay separated from other people in the home (as much as possible).
  • If you have a separate bedroom and bathroom: Only clean the area around the person who is sick when needed, such as when the area is soiled. This will help limit your contact with the person who is sick.
    • Caregivers canprovide personal cleaning suppliesto the person who is sick (if appropriate). Supplies include tissues, paper towels, cleaners, andEPA-registered disinfectantsexternal icon. If they feel up to it, the person who is sick can clean their own space.
  • If shared bathroom: The person who is sick should clean and disinfect after each use. If this is not possible, the caregiver should wait as long as possible before cleaning and disinfecting.
  • Seeprecautions for household members and caregiversfor more information.

Illustration: sick woman in bed with serving tray full of food


  • Stay separated:The person who is sick should eat (or be fed) in their room if possible.
  • Wash dishes and utensils using gloves and hot water:Handle any used dishes, cups/glasses, or silverware with gloves. Wash them with soap and hot water or in a dishwasher.
  • Clean handsafter taking off gloves or handling used items.

Illustration: gloved hand disposing trash into garbage pale


  • Dedicated, lined trash can:If possible, dedicate a lined trash can for the person who is sick. Use gloves when removing garbage bags, and handling and disposing of trash. Wash hands afterwards.

SoCalGas Launches “SoCalGas CAREs” Campaign to Bring Awareness to CARE
Assistance Program for Customers Facing Financial Hardship due to COVID-19

SoCalGas CAREs reminds customers they can qualify to save 20 percent on their monthly utility bills through CARE


Click here for a PDF of this press release. Click here for a spanish language version of this press release.

LOS ANGELES – April 6, 2020 – Southern California Gas Co. (SoCalGas) today launched a campaign titled, “SoCalGas CAREs” for customers whose income may have recently changed due to COVID-19 or other reasons. The campaign aims to let customers know of their eligibility to qualify for SoCalGas’ assistance program, California Alternate Rates for Energy or CARE, saving them 20 percent on their monthly natural gas bills. Over the next several weeks, SoCalGas will begin running both social media and television ads promoting the “SoCalGas CAREs” campaign.

“SoCalGas is committed to assisting the communities we serve during this challenging period,” said Jeff Walker, Vice President of Customer Solutions at SoCalGas. “We recognize that many families are facing unexpected hardships such as job and income loss right now and we want to remind them that SoCalGas’ assistance programs like CARE can help.”

CARE program aids people in paying their utility bills by providing a 20 percent discount on monthly natural gas bills.

Customers who have become recently unemployed or who are currently facing financial hardship due to the coronavirus pandemic or for other reasons are encouraged to visit, complete the quick online application and find out instantly if they qualify. The CARE online application is available in English, Spanish, Chinese, Korean and Vietnamese.

Other customer assistance programs SoCalGas offers include:

Gas Assistance Fund

If you or someone you know is having difficulty paying your gas bill, the Gas Assistance Fund
(GAF) may be able to provide you with a one-time grant for the amount of the gas bill, not to
exceed $100.00.

The Gas Assistance Fund is a joint effort of SoCalGas and United Way of Greater Los Angeles.
They work with non-profit partner organizations throughout our service territory to administer
the program.
You may qualify for the Gas Assistance Fund based on your yearly household income.

Medical Baseline Allowance

The Medical Baseline Allowance program provides additional natural gas at the lowest baseline
rate for individuals with a serious health condition.
You may qualify for the Medical Baseline Allowance if a full-time member of your household:

o Has a life-threatening illness or a compromised immune system
o Is seriously disabled
o Requires more heat in winter due to a serious health condition or to prevent
deterioration of the individual’s medical condition

Eligibility is based on medical condition only, not household income.

Please visit for more information on how to know if you qualify for these programs as well as how to apply.

SoCalGas understands this is a challenging time for all and wants to assure customers natural gas service will be there for their communities. SoCalGas will continue to make safety and emergency service appointments, including reports of suspected natural gas leaks, carbon monoxide checks, gas meter turn-ons, natural gas outage and pilot re-lights. And we will continue to perform work needed to safely and reliably maintain infrastructure so we can continue to provide customers with safe and essential energy services.

Service disconnections have been suspended until further notice. This means no customer will have their natural gas turned off due to non-payment. SoCalGas has also temporarily waived late fees for small business customers. As a reminder, SoCalGas never charges late fees for residential customers.

Additional information about SoCalGas’ response to COVID-19 is available

About SoCalGas

Headquartered in Los Angeles, SoCalGas® is the largest gas distribution utility in the United States. SoCalGas delivers affordable, reliable, clean and increasingly renewable gas service to 21.8 million customers across 24,000 square miles of Central and Southern California, where more than 90 percent of residents use natural gas for heating, hot water, cooking, drying clothes or other uses. Gas delivered through the company’s pipelines also plays a key role in providing electricity to Californians— about 45 percent of electric power generated in the state comes from gas-fired power plants.

SoCalGas’ vision is to be the cleanest gas utility in North America, delivering affordable and increasingly renewable energy to its customers. In support of that vision, SoCalGas is committed to replacing 20 percent of its traditional natural gas supply with renewable natural gas (RNG) by 2030. Renewable natural gas is made from waste created by dairy farms, landfills and wastewater treatment plants. SoCalGas is also committed to investing in its gas delivery infrastructure while keeping bills affordable for our customers. From 2014 through 2018, the company invested nearly $6.5 billion to upgrade and modernize its pipeline system to enhance safety and reliability. SoCalGas is a subsidiary of Sempra Energy (NYSE: SRE), an energy services holding company based in San Diego. For more information visit or connect with SoCalGas on Twitter (@SoCalGas), Instagram (@SoCalGas) and Facebook.

City of Ojai COVID Update March 27, 2020

As we all work together to “flatten the curve,” the City is focusing on doing what it can to help encourage social distancing. As we near the weekend, and people are eager to get out of the house, we wanted to provide an update on some recent measures we’ve implemented, as well as some things you should be aware of.
The latest statistics, available on, show approximately 61 cases of coronavirus in the County, with 2 of in Ojai. We’re hopeful that all of your efforts may be helping to flatten the curve. However, we still need to be cautious, as the next couple of weeks will likely be critical in preventing the spread.
With the implementation of Ventura County’s “Stay Well at Home” order, the City of Ojai has made a difficult decision to close the Skate Park, playgrounds, and sports courts to encourage social distancing as much as possible. We’re hopeful that taking these matters seriously now will help in the long run.
The trails remain open, but the City will be placing reminders asking visitors to practice social distancing. We’ve all seen videos and pictures of crowded trails and beaches in other areas. Please avoid crowds and keep these precautions in mind:
  • Practice social distance, and maintain a distance of 6 feet from others.
  •  Wash your hands often with soap and water for at least 20 seconds.
  •  Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces
The Farmer’s Market is also scheduled to remain open, as it provides an essential service by providing healthy, nutritious food. We’ll be placing signage at the market reminding everyone to follow the same measures. We’ve also worked closely with the Farmer’s Market to put some additional precautions in place. If you attend, please keep safe and follow the precautions.
You can get more information on these and other measures by visiting We’ve updated our resources page with more information on services available to residents, businesses, and others.
Lastly, we want to remind everyone that many restaurants and essential businesses are still open and providing important services, takeout or delivery food. Our local restaurants are owned and staffed by neighbors and friends. If you can, please visit and support each other, while practicing social distancing.
Stay healthy and safe!

County Programs for Homeless Populations

The County of Ventura, with guidance from the California Department of Public Health, has been taking steps to slow the spread of COVID-19 among vulnerable populations in the community. The County has secured housing options at local motels in the cities of Ventura, Oxnard and Newbury Park. County agencies are coordinating to provide transportation, medical and mental health care, nutritional needs and on-site security. Referrals are made by community homeless service providers including nonprofit organizations, county service providers, city partners and homeless liaison officers. Persons are medically evaluated before they are cleared for intake.

“We are trying to place persons in a location near their home community whenever possible and commit to helping individuals reconnect with that community when it is safe to do so,” said Tara Carruth, Program Manager with the Ventura County Continuum of Care. “Facilities of at-risk individuals are supported by the Human Services Agency as the site lead, meals are provided and there is 24/7 security on-site. Our County Health Care Agency partners including Whole Person Care and the Healthcare for the Homeless and Back Pack Medicine team are also assisting to support these efforts. We are encouraging nonprofit partners and other community partners to also support their clients if placed in these locations while practicing safe social distancing,” she added.

The Backpack Medicine team is providing rapid response in the community to encampments and other unsheltered locations for anyone who may be experiencing symptoms of COVID-19. The Backpack Medicine team may be reached at 805-515-6940 between the hours of 8 am -5 pm, Monday – Friday.

Homeless Services are considered essential services. Persons wanting to seek connection to a service provider may call 2-1-1 for linkage to programs and services.

More information at

Ventura County Hotel Project for High-Risk Unsheltered Persons

Unsheltered persons who are well, medically cleared, and not symptomatic of Covid-19 can be referred to area hotel sites managed by Ventura County on a space available basis if they meet the following CDC criteria for risk of severe illness during the COVID-19 pandemic and local health emergency
Click here for more information

Ventura County Office of Emergency Services COVID-19 FAQ

The Ventura County Office of Emergency Services has setup a frequently asked questions (FAQ) about COVID-19.  Click here to view the Ventura County Covid-19 page

Local markets have established special hours for seniors and vulnerable populations

Westridge Markets  are reserving the hours from 6 a.m. to 8 a.m.
Westridge Midtown Market        (805) 646-4082
Westridge Market  (805) 646-2762 

Vons Market ((805) 646-4669) is reserving the hours from 5 a.m. to 7 a.m.
Be sure to call ahead and confirm.

Ventura County Agency on Aging Meal Service Location Website

Click here to visith the Ventura County Agency on Ageing Meal Service location website

Ojai Shopping Cart

A completely free grocery shopping service to Ojai Valley residents that have seriously compromised immune systems, are elderly, or are otherwise unable to shop for themselves due to significant health challenges during the COVID-19 pandemic.  Click here to go to the Ojai Shopping Cart Facebook page

The City is working with local businesses to try to ensure residents have access to needed items during this time, and to support local businesses

Here’s a couple things we’re doing to try to encourage this:

  • We’ve been in contact with local grocery stores about special hours for seniors and sensitive people.
    1. Starting Friday, Westridge will be implementing special hours from 6 – 8 a.m.
    2. Vons has implemented special hours from 7 – 9 a.m.
    3. We’ve also heard that some groups are popping up offering help getting items, such as “Ojai Shopping Cart,”
  • We’ve reached out to restaurants and created some pickup zones to help residents quickly and safely get access to take out.
  • We’ve added a list of these restaurants to our website and we’ll try to keep it up to date.

Community Memorial Health System Coronavirus Information Page Available Now:

Community Memorial Health System has prepared a Coronavirus information page, which may be seen by visiting: This page includes the latest information on the hospitals in the CMH system, which includes Ojai Valley Community Hospital. It also includes contact information for the various hospitals.

The Governor’s Office of Business and Economic Development has compiled helpful information for employers, employees and all Californians as it relates to the cornonavirus (COVID-19) outbreak.

Click here to view the Governor’s Office of Business and Economic Development list

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